They use back street garages whilst under the warranty period and then when there's a problem tell you that you have to deal with the garage direct. As if it was you who employed the garage. I had to pay for the patched repair so the only person out of pocket is me. Now out of the warranty period they don't want to know.and the car still isn't repaired. Don't waste your money!. Well they asked for my policy number so they could look in to it . Have not even acknowledged the email.......Contacted the Motor Ombudsman and it turns out they are not accredited to any of their codes of practice...What a surprise and still no reply..Stay well away ....
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