I was given AA warranty when I bought my car from an AA approved Dealer was told I had labour costs and parts if something went wrong and bought the car thinking I had a little bit of peace of mind knowing the AA were involved the car went wrong 1 month later phoned AA warranty and was advised to take it to there approved garage common things that go wrong with diesels AA don’t cover and when I spoke to the warranty after garage said warranty wouldn’t pay the warranty company said that they wouldn’t cover any of the work or even the diagnostic leaving me with a bill and know better off the. I said to the person on the phone thanks for not helping me to which he replied your welcome thank you and put the phone down on me I am shocked and disgusted for such a big company. Very unhappy customer......Update 02/06/18For AA Warranty I did complain received letter on the 30th May 2018 just shows you lot really don’t communicate very well show also shows how well you communicate with customers. As like all the other bad reviews on here I also know that the next step will be you telling me to go to the motor ombudsmen at the end of the day when I as a customer needed you I was failed the garage the sold me the car I now fixing it themselves and I will never use this again or recommend this whether it’s free or you pay for it. Again thank you for not helping me when I needed you AA warranty
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