I've claimed once and failed the second time.The first occasion it took at least a month and I was sent to several garages prior to them listening to me and realising only the franchised dealership would be able to fix it. Anyway long story short i did get the money back but they kept saying I would only be able to claim part of it back... but still refunded all of it ?? Made no sense to me but obviously bit stressful prior to knowing I wouldn't be out of pocket. Second attempt of claiming I cut straight to the chase and went straight to the dealer instead of their recommended place, having to lose my car for days at a time with no diagnostics at none franchised places. The car was failing to start from cold. The dealership fixed it as it was an earthing issue, apparently this is not covered by the warranty and so I have to pay for it to be repaired. I sometimes question what the point of a warranty is if it isn't there when your car stops functioning. So yes, a mixed review from me. Hard work to start with but with a good outcome then easy with a bad outcome. I suppose you have to look into what type of car you're buying and what likely issues you'll have as most issues are not covered. I can't wait till I have my mot as I have a warranty for that too, I bet nothing is covered. ( tongue in cheek )
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