I had an order of pet supplies being delivered by GLS to my home in Ireland. Although GLS had my correct EIR Code they delivered the parcel weighing 25 kg to one of my neighbours houses about 100metres away. Fortunately my neighbour called me to tell me my parcel was there.There is no excuse as each house in our road has a different EIR code and our house name was on the order and on the gate to our drive.I have emailed GLS but have had no response. I have complained to my pet supplies company in the hope they can instruct GLS to deliver to the right address next time.
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