proovia.delivery

4.6
4.6 Based on 1.8K reviews

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Steve Leale
Not the best delivery exeprience.

I was in two minds to share feedback or not but I feel I should for the benefit of others.I received my order in two shipments, the first was on it's way then a day before it was cancelled but not sure why, then a coupe of weeks later the wall panels and tv panel arrived, not in the best condition so I made the drive wait until I had checked the items inside which seemed ok. I then ordered the fire which I asked for it to be mounted in the cabinet but came flat packed, not sure why that was when I was expecting it fully assembled. The day it arrived I was unavailable as I was in hospital so a neighbour accepted the delivery into my garage, on my return I checked it and the boxes were all in a mess, all ripped and squashed from what only I can think were the straps to hold it in the vehicle. I have not been able to check the content's due to still being unwell but I have someone building it for me in a week's time and I am hoping that nothing is damaged.

3
Date of experience: Nov 22, 2025

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