I was able to talk to someone over the phone when I had a question about on-line booking of their services. Later, when I had difficulty answering on-line questions near the delivery date I was able to sort the problems (IT issue) via an email.I had regular updates on projected arrival times in the days running up to the delivery of my purchase.The delivery personnel were very good and helpful as I had a strange place that I needed them to put my purchase.
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