proovia.delivery

4.6
4.6 Based on 1.8K reviews

...

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Ailsa Grant
20 yo daughter felt threatened by drivers, pressured to hand over extra money

the comany turned up outside the agreed time and my 20 yo daughter had 2 visibly angry men and a delivery she knew nothing about. They brought the item upstairs, came into my home and pressured her to transfer £60 into one of their personal bank accounts. She felt threatened and too scared to say no. company doing nothing. regarding the companies repsonse below, I have already tried to address this with them. They were at best best dismissive- accepted the driver received the money but have refused to refund it. I am not hugely concerned about the money but it speaks volumes about their concern about what happened. The reply is purely to manage appearance. Do not use this company.

1
Date of experience: Oct 13, 2025

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