Proovia handled delivery of an antique wardrobe that was in pristine condition when I purchased it from a seller on Vinterior. By the time it reached me, the wardrobe had a deep scratch on the door and other significant damage to the wardrobe's finish. The key to the wardrobe was also missing. It then took Proovia TWO WEEKS to confirm they had lost the key, leaving us stuck with a wardrobe we were unable to move from our living room. I am now seeking compensation from them, which they are also dragging their heels over. Unfortunately, unless a furniture seller on Vinterior organises their own delivery, buyers are given no choice regarding which logistics company they use to handle delivery. The wardrobe remains in our living room.
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