Please avoid this company, they are crooks.Paid for premium, smashed my item overnight and didn't tell me til it arrived. Was only wrapped in a moving blanket and shoved in with several other items in am amazon bag.Initial contact was OK to say they'd offer half carriage and item value minus their insurance excess. When asked why only half carriage they just blanked all messages. Read other reviews, this is their standard tactic. Will be forwarding to trading standards.The edit after the reply: I chose proovia because they wrap in blankets. I have photographs of the extra cardboard they crammed into the stand that broke it. So whilst they say no extra packaging, they are so poorly trained they don't know what is good or not for handling items. Lovely to see that after 3 ignored emails you can actually reply when you want to. Further evidence of it being wilful.
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