Customer comes second to the company’s arrangements.They demand immediate response to their texts.Everything is geared to mobile phone texts and they don’t take into account that not everyone monitors their phone every minute of every day nor that there are areas of the country where there is no signal.They use drivers and assistants whose first language is not English and who are, on occasion, unable to converse in it.No paperwork, for example, no receipt given on pick up, no signature on delivery. Very unnerving.Bike arrived OK, but not on time.
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