Been using Proovia for years and the quality of work and service is rapidly dropping - Broken items, angry overworked driver teams and cancelled collections. I have used them well over 300 times so well experienced with their work and the 'white lies' they tell. Used to be really good but now I regularly get told the 'van is full' or the 'van is broken down'. I have also witnessed driver teams shouting and fighting with other along with them climbing on top of customers items packed in the van. I have switched some deliveries over to Porta which are much better than proovia and more like how they used to be a few years ago.
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