Proovia picked my x 2 parcels up from the supplier on a Thursday night to drop to us the very next morning (Friday). They only had it 14 hours and they had lost one of my packages. It was a package 2m long so pretty hard to lose. They tried blaming the supplier then finally admitted they had lost it when the supplier got involved. They refused to deliver until the following week which left my builder twiddling his thumbs as he couldn't start the job. Appalling service, avoid at all costs. Also asked for my £45 delivery costs back as they didn't deliver to schedule and they refused. Will be taking it further.
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