We were assured that working with this company would simplify the process once we received an offer on our property. However, the financial implications of choosing not to proceed with a sale were not clearly explained. After deciding to withdraw our property from the market, we are now being charged £1,800 for what seems to be minimal work. We believe this cost is excessive and would have appreciated a clearer breakdown of the charges, as well as a review of how such fees are communicated to clients.
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