Part of the reason why I signed up for PropStream because of the landing page feature and the option to skip trace leads. Unfortunately, both have been a disappointment.The landing page feature has not worked for nearly two weeks, failing to deliver the contact information it is supposed to capture. Despite a support ticket being created and initially being told it'd get resolved in a few days, I’ve only received the runaround and no resolution, going on two weeks. I also paid extra for the list automation which is supposed to include skip tracing (which is why I paid extra). The data quality was extremely poor — many bad numbers and unusable leads.When I requested a refund, PropStream refused, citing “usage.” This is not a usage issue — it’s a performance failure. Their system did not deliver what I paid for, yet they are unwilling to stand behind their product.I’ve worked with many platforms in real estate and mortgage, and I expect hiccups from time to time. But when a company fails to deliver core features and refuses to make it right, that’s a serious red flag.If you’re considering PropStream, be cautious. Don’t expect responsive support or accountability if their tools don’t work as advertised.
Claim your business profile now and gain access to all features and respond to customer reviews.
