proshop.at

WARNING! FAKE WEBSHOP!

WARNING! FAKE WEBSHOP! It is a webshop where you submit an order, but a few weeks later when you ask about your order, they just tell you that they cannot deliver at all, despite the fact that it is shown on website as an item in stock and the only option they have is to cancel the order, wasting your time on the whole process. Their response below is a lie! They are pathological liars! I have ordered a PNY, Pendrive 2TB ProElite. It was clearly stated on their website that they can deliver it in 2 days as they have it in stock. I did submit my order with card payment with my bank card details. A week later it was still the case, they were still advertising the same item in stock with 2 days delivery date, but I saw no sign of the package. I did contact them. They wrote me that they cannot tell me when they can deliver my already confirmed order and they advised me to cancel my order as they are not able to confirm if my order can be delivered at all. I have submitted the order on September 20.They cancelled my order on September 25. They did not even try to explain how they sold me a Product that they cannot deliver. This is the message I got, when I asked if they can deliver the order at all or not, talking gibberish about the supplier on an item which they "have in stock": "That's a good question because it's actually uncertain at the moment. I can offer you the option of canceling the order and ordering again when the item is actually back in stock"I did check then their website again, they raised the price almost to the double of the original price. I assume it was the reason of not being able to deliver to me, because I had "too low" price in my order. and also this: "Regarding your message in the chat today, I have contacted our purchasing department.Order number 63609301 [ProshopDE#5743908]Unfortunately, our supplier is late with delivery and has subsequently removed their delivery date.Our purchasing department is constantly trying to arrange fixed delivery dates. Unfortunately, this has not yet been possible with this supplier. Therefore, I cannot give you precise information about the delivery date at this time.We understand if you would like to cancel your order for this reason. To cancel, log in to your customer account."

Date of experience: Sep 25, 2025