My experience with this service has been extremely disappointing from start to finish. Initially, the team was friendly and attentive, with constant communication as we moved through the buying process. However, once the property was delivered, that professionalism vanished. After completion, support was non-existent. The property's value was significantly lower than expected, causing frustration and financial strain. When I struggled to secure a mortgage, there was no real assistance offered. Instead, I was pressured to finalize the purchase immediately, forcing me to take out a bridging loan, which added more stress. The post-purchase communication has been terrible, with many unanswered emails. It feels like their priority ends once they receive payment. The promised aftercare and support simply do not exist. I urge anyone considering this service to be cautious; my experience has involved misleading valuations and a complete disregard for client care.
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