Protective Asset Protection has willfully refused to honor my January 3, 2024 Vehicle Service Contract cancellation, despite a verified Staples Fax Confirmation (#122317) proving timely notice. They have falsely accused me of altering PDFs, a malicious, defamatory tactic to delay payment, while internally using the same format for GAP refunds—showing bad faith, selective enforcement, and intentional obstruction.They also ignore a July 30, 2025 phone call where their representative instructed me to accept a 90-day refund and “fight for the rest” (call unrecorded due to mobile signal). After nearly two years of delay, they only acknowledged cancellation after my July 28, 2025 signed form and arbitrarily limited the refund, disregarding clear proof of my original cancellation.Evidence: Staples fax confirmation, email correspondence, GAP refund records, signed cancellation form, call notes.Failure to comply by [insert date/time] will result in:Immediate regulatory complaints with Missouri DCI and PA Insurance DepartmentLegal action for breach of contract, defamation, and bad-faith practicesPublic escalation, including BBB profile and media exposureSupporting Evidence:Staples Fax Confirmation #122317 (January 3, 2024) – verifies cancellation requestEmail correspondence with Protective Compliance – confirms submission and follow-upsGAP refund records – showing internal acceptance of PDF archivesJuly 28, 2025 signed cancellation form – confirms later acknowledgment of contractCall notes and written admissions – confirm prior instructions from Protective representativeDemand:Full acknowledgment of the January 3, 2024 cancellation dateImmediate issuance of the full retroactive refund owedCessation of all defamatory accusationsFailure to comply will result in formal complaints with state regulators, legal action for defamation and bad-faith practices, and public escalation.Consumer Name: Chris AllardDate of Original Dispute: January 3, 2024
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