I saw the advert for their dog burrow beds on Facebook and ordered, expecting a quality product. The bed itself arrived vacuum packed so impossible to put back into the packaging it arrived in. The bed does not hold up, so the bit the dogs should burrow into just flops. Neither dog would go onto the bed. I immediately emailed customer support and will await their reply. The fact their return policy means you have to await a response and only then, if the agree, you get a return label is scandalous. I note they also need the return in the original packaging, impossible when they've sent it vacuum packed. For the price you expect a quality product and packaging, the website is all glossy and bares no resemblance to what you get, which looks like a cheap Chinese import. I hope I get my £44 back. A complete rip off if I do not. Stay clear, wish I'd read the reviews first!
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