proudpetowner.com

2.3
2.3 Based on 15 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Katey Smith
Not a uk made company

This company masquerades as UK but I've realised that the shipment is coming from Shanghai as the tracking info shows. I ordered it well before Christmas for my dogs and had to chase when it would arrive and very disappointed as I thought i was buying from a UK made company. Update: one bed arrived after 3 weeks of waiting and had to chase the second bed. Although they are very quick to respond which is good, they didnt have a sky blue bed to replcae the missing one and so sent me a coffee coloured bed within a few days. So the service was ok, however from start to finish my order hasnt worked out as expected, i waited 3 weeks and only received one bed and then the missing bed they sent was the wrong colour. SO in all not an expereince i would repeat. The only compensation is that the beds are at least good quality but the roof of the large bed doesn not stay up and is as flat as a pancake! not good all around and i wont buy again.

2
Date of experience: Dec 19, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More