I have been waiting for an answer for over a year.
No interest from the company, they send you an automatic email to send to the credit company, and then you wait as long as possible, one, two, three years, it depends, they say.
If anyone else is in this situation and wants to file a complaint, I would be happy to help.
I have filed a complaint and will file it wherever possible, it doesn't seem normal to me to charge a fee and not receive that service, it's been more than a year, when I first contacted them a year ago I was told it would take around 2-3 months, later it was 6-8 months.
In conclusion, be careful.
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ProveIt ajuta comunitatea de romani din UK cu multe sfaturi financiare si sa isi recupereze banii datorati de companii. Spre exemplu ajutam romanii sa isi recupereze dobanda platita in plus la masinile in rate.
