If you want to feel safe and cared for during your journey, think twice before choosing to work with this company!We are a group of 78 people traveling from England to Italy. The problems started right from the beginning broken air conditioning, poorly planned travel logistics, and the drivers were forced to take an unscheduled break. Instead of 27 hours, our journey took 42 hours! At first, there was no help at all. The company only responded when they realized we might leave negative reviews.To be honest, issues like a cracked windshield, dirty interiors, broken power outlets, or faulty seats all of which we experienced at the start of the trip were the least of our concerns.We stayed in Italy for 5 days plenty of time for the company and the trip organizer to fix the coach. They did absolutely nothing! Literally nothing!We boarded the bus again, and after just 2 hours, we had to stop due to extreme heat. We were assured the air conditioning was working and it was safe to continue. Less than an hour later, even the drivers were concerned about the temperature inside the coach! We had to pull over again, and while sitting on the pavement, one of the boys nearly lost consciousness! Are you out of your minds? Does your company even realize that it is endangering the lives of 78 people? There are children on this trip!The transport company claimed the coach was safe from England, without even checking it in person! No one came to inspect it. They simply said, from a distance, that the bus in Italy was safe.You are the worst company we have ever dealt with!I strongly urge everyone to be extremely cautious when considering working with this company. Always remember your safety comes first.
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Proximity Coach Travel is a unique business supporting the Ground Transportation industry, notably minibus and coach hire.
With over 30-years management experience, our team are on hand to provide our customers with an excellent experience through our fully vetted and hand-picked partner network.
As our name suggests, we take pride in the fact that we can support any of our customers in the UK and Ireland, irrespective of location.
We provide solutions from single travellers to mass volume movements in a multitude of sectors, so whether it's a trip to the races or a company conference, Proximity is your go to!See more
