I can rarely access my account online without spending hours on the phone with both Prudential and my agent, who can not seem to do anything on his own without me on the phone. I have not received a 1099-DIV for last year and phone calls tell me there is none on my account, which can not be true. If I could access my account I would be able to see if by some miracle there was no 1099 income. I am looking at moving my accounts elsewhere. I could access the account up until the end of last year but since then, code 418, nada.
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