I enrolled in a publishing course with this company, hoping to build a better future for my kids. As a struggling solo mum, I paid the initial USD $2,000 by adding it to my mortgage, a huge step for me financially. Sadly, the experience has been extremely disappointing and upsetting, a complete waste of both time and money (which I am still paying off on my mortgage).After joining, I was subjected to high-pressure sales tactics to upgrade to their “Accelerator” programme, which cost thousands more. During those calls, I was even asked whether I could extend my mortgage, increase my credit card limit, or borrow from friends and family, despite having already explained that I was struggling financially. I found this approach deeply unethical. Thankfully, I did not agree to join the Accelerator programme and give them even more money.I also discovered later that there were many additional costs that were never disclosed before enrolment. Expenses such as editing, formatting, book covers, advertising, KDSpy, Grammarly, and reviews are all presented later as “optional” if you question them. In reality, however, it is extremely difficult and time-consuming to handle these tasks on your own if you have no prior experience in the publishing industry. I have struggled to continue with the programme because of these extra costs, which I was not aware of. I was firmly under the impression that the initial USD $2,000 investment would cover everything I needed. Even when they tried to sell me the Accelerator programme, no one ever mentioned these other unavoidable costs.When I twice requested a refund, I was told I was outside their refund window. Their refund window is only three days (!!), which feels completely unreasonable given the size of the investment. I am now out of pocket a large amount of money that I do not expect to recover.I have reported my experience to the FTC (Federal Trade Commission) and strongly encourage others who feel misled to do the same. I understand that the company is currently being investigated by the FTC. I also find it concerning that another reviewer (who left a two-star review here on Trustpilot for publishing.com) mentioned that many of the five-star reviews were allegedly written by people who were offered free coaching calls in exchange for posting them. This claim has not been addressed publicly by the company at the time of writing, which I find troubling.Based on my experience, I would urge anyone considering this course to research carefully, ask detailed questions about all costs, and think twice before committing. In my view, the Mikkelsen Twins and their staff operate more like aggressive, ruthless, and uncaring salespeople than educators.
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