I bought from mint tea bags from the supermarket. There was a different tea inside the box. I took a photo and sent it in to customer services. There weeks later it's still being looked at my the "Quality Team" despite multiple chasers. I expected to just be sent some vouchers - why their internal process to work out what happened is linked to me getting compensation for the incorrect product I don't think I'll ever understand - it feels as it they are disputing my photographic proof. This is supposed to be a premium brand and I won't be buying ever again.
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Pukka Herbs award-winning organic herbal teas and ayurvedic remedies. Harnessing the incredible health benefits of organic herbs.