After spending 30mins on the phone doing several speed tests on different devices the customer support team still didn't believe that our internet is not working. Assuming that it must be one single device they asked us to send an email with a screenshot of the site speed test. Basically not believing us and pretending the internet works just fine. They will get back to us within 48 hours. If you are working from home and need reliable internet you might be better off somewhere else. Customer service is not able to help you right away neither do they believe what you are saying. Terrible experience.
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Pulse Energy is 100% community owned and is proud to be involved in communities throughout New Zealand. With closely aligned values and South Island origins, a partnership with both the Highlanders and Crusaders Super Rugby teams was a perfect fit for us.
We’re proud to be a gold sponsor of the Asthma and Respiratory Foundation NZ and aim to increase awareness of the importance of warm, dry homes and the effect this has on respiratory health.
We're here to do the job and do right by you.
Enjoy our competitive rates and transparent pricing.
We don’t believe in long term contracts. You can freely terminate with no charge at any time.
We provide transparent billing on our electricity bills by itemizing the charges, so our customers know exactly what they are paying for.See more
