Poor booking process and email communication. Time changed to a whole hour earlier than originally advertised - just 2 hours before the class with no option for exchange or refund despite the major inconvenience they caused. Poor hygiene practice with 10+ people packed into a small space and 5 puppies pissing and shitting everywhere - including on the yoga mats and just a teenage girl walking around with paper towel as their cleaning policy. It was vile. On top of that I paid an extra £10 for the 'photo opportunity' as an extra treat for niece's birthday - total rip off! They had no techniques, no control of the puppies whatsoever and couldn't even get half of them in the pic at once. I just ended up with a bunch blurry photo attempts on my phone which I could've done myself for free. I felt sorry for the yoga instructor who they rope in under the guise of 'puppy yoga' as it's mockery of their training. People showing up in jeans and full face of make up to do 15 minutes of stretching and 45 mins trying to get the perfect instagram pic. It's ridiculous. So if that's your reason for attending and you don't mind paying some rude and greedy opportunists who don't give a damn about customer service then I'd say go ahead and book with puppy yoga. There's a reason why they've always got spaces when all their competitors are fully booked
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