Do not waste your time or money!! Truly terrible experience with this company. I placed an order Nov 20th and have yet to see the product a month later. I’m not completely certain if it’s a scam, but it’s either that, or a really terrible shipping service. My shop app actually showed some tracking info, and the product seemed to be moving through customs, but the last I’ve seen is “assigned to transport” on Dec 8. I’ve had no reply from 3 emails to the company. And they even sent out some mass email saying “rest assured, your order is on the way!”. I have ZERO confidence in this company. I also did a week trial period for the item and it already said my item was delivered and the trial ended… what a joke! When the charge does show up on my cc I’ll be disputing it ASAP. If this is a legitimate company, they have some serious work to do.
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At Puppy Place, we are passionate about enhancing the lives of both pets and their owners. We understand that your dog is not just a pet but an integral part of your family, and we believe that they deserve the best when it comes to comfort and safety during car rides.
