I’ve had repeated issues with this company, and the most recent experience was extremely frustrating. Over the past week, I tried multiple times to book flights through their platform and was met with constant errors. I tried from both my phone and my laptop — same issue.When I called support on Monday, the representative told me to try a different airline and attraction. I switched from American to Delta (much more expensive) and even tried attractions near both my destination and my home. Still nothing.On Tuesday, I tried again with no success. I chatted with a representative who was very polite and even tried escalating the issue, but she also couldn’t complete the booking for me.By Wednesday, I called again, and the representative I spoke with showed little effort to help. She only suggested trying a different airport, which also didn’t work.Meanwhile, flight prices continue to increase, and this company already charges higher than booking directly with airlines. They also tack on an extra tax fee, even though taxes are already included in airline pricing.Overall, this service is unreliable when you actually need it, and the support team doesn’t seem capable or willing to resolve issues. Very disappointing, especially since this is the vendor my company requires us to use.
Claim your business profile now and gain access to all features and respond to customer reviews.
Purchasing Power offers an industry-leading employee purchase program. From its inception, the company has helped private and public employees buy important products through installment payments via payroll deduction. We’ve always been more than an employee store; our goal as a voluntary benefit provider is to help people build a better life. Our payroll deduction purchasing program was one of the first of its kind. Originally we sold only computers, but over the years we expanded our catalog to include thousands of products and services--from electronics to major appliances, from furniture to vacation packages--made easier through automatic paycheck deduction.See more
