Shocking brought a brand new air 5 pro from Halfords £300 for my partner for Christmas he only rides it 10 minutes up the road and back for work it states on the spec tubeless puncture resistant tyres yet after 3 months it’s got a puncture took it back to Halfords for them to tell me we can’t do anything you need to contact pure which I have they said tyres are not covered in the warranty I said surly after only 3 months of minimal use and you can tell that by the tread on the wheels that this should not have happened all they did was say I have to pay £40 for them to pick it up £20 will come off the bill and £10 for them to send me a box out to send it back in but then I also have to pay for the new tyre and fitting after it only being 3 months old under warranty this is very disappointing and disgusting customer service
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