Pure Gym in Husum is the dirtiest gym I have ever been to. It feels like cleaning is not done at all. Dirt, dust and stains stay in the same places for months. Floors, stairs, toilets and sinks are constantly dirty. The women’s changing room regularly smells strongly of urine.
I spoke to a receptionist and pointed out a specific place with a large amount of dust (on a radiator where people do not walk). I was told that there are too many visitors and they do not have time to clean, which makes no sense in this case. I was also directly told that the floors are not cleaned at all, there is no cleaning staff, and cleaning duties are supposed to be handled by the reception staff. In reality, it seems they only take out the trash — I have never seen any wet cleaning being done.
The dirt remains for months without any changes. This is completely unacceptable for a gym.
It is impossible to contact the management: there is no up-to-date phone number, no hotline, and the chat only offers an automated bot with predefined options and no way to speak to a real person.
Extremely disappointing experience.
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