My plug in port got broken. I emailed to see if I could get a replacement. I was expecting one little part of which I was going to solder myself and though what a rip off for it. I was surprised that when it came it was already joined to cables and a plug and play at each end. However I was also surprised that it was simply thrown int a huge box with no protection and of course it was broken . I had a go at them for supplying it like this. They then sent another replacement that was the size of a shoe box for something that is the size of a 50p. This was the wrong one completely. I had a go again and was told just take the others apart and solder them as they dont do them any more . I also mentioned that due to the company being one of the worst I have had to deal with that I should get my money back. Then they said return them all and they would refund me. I pointed out that I wouldn't not have a part to then try and repair myself . No more responses from them . How the hell these company survive is beyond me. A complete lack of intelligence all round .
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