I purchased a dehumidifier a couple of weeks ago when it arrived It wasn't working properly and was gathering no water.I Got in contact with the company and a guy named Tai got me to send a video of said machine and we troubleshooted problems in the end they replaced it with a new machine which arrived a couple of days later.Then they sent a courier to pick up the faulty one once I was satisfied with my new one.Would highly recommend them.Customer Service (Tai) 10 out of 10.
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