I am a customer for a number of years and have been very happy until recently.I ordered on the ebay outlet a set of two HEPA filters with activated carbon, for my PureMate PM 520 devices.the price asked for TWO filters wass £ 41,65The parcel (plastic bag) received contains only one filter.I attempted to contact them by email, I also used ebay and paypal tools to explain the problem.Both ebay and paypal complaints were closed with proof of delivery.The lack of answerMade me write this review.The devices can not work without the filter element so I am stuck.
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