Live next door to a purestay property , the current "guests" have bags and bags of rubbish outside and have done for nearly 2 weeks , which has now attracted rats from the woodlands over the road, contacted purestay several times who constantly promise to sort but nothing is ever done , all.rhey say is we can't get hold of the guests
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Hello, and welcome to the PureStay Trustpilot Page.
Hopefully you have had an awesome experience with us, but if you haven't, please reach out to us and we will rectify any issues within 48 hours. Running a national business with a small team is great, but sometimes things do get missed, so we'd be happy to put these right.
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We have 4 UK employees in our team, plus 3 team members over in the Philippines and 1 in Pakistan. We're all employees, full time, and not agents or a call centre. If you have any worry at all over security, please just reach out to our main line or main email.
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PureStay is an Airbnb and Short Stay Management Company in England. We have properties in almost every City or Town, and we have 2 main customer profiles. First is either families and/or friends looking for a getaway break, a reunion, a weekend away, a hen doo etc. Second is our Business customers placing their teams in our properties whilst they work away from home. Instead of getting a hotel, they will stay with us, meaning they can cook in their own kitchen at night and relax in the lounge in front of the TV. ----------------------------------------------------------------------------------------------------------------------
We work in Partnership with landlords and property owners, who love the short stay model and want a hands off approach. If you have a property and you want to put it on the short stay model, please do get in touch. We always need more 4 bed+ Properties with parking to serve our business customers.
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