This review is based on their customer service - I placed an order to try their sachets and thought I'd try their protein powder as well. Liked that their products seem much healthier than alternative brands. After reading their blog, I realised I'd been taking far too much protein for my weight for the last year (badly advised by a PT). Already had an email saying that my order had been packaged but went on their website to request a return of the protein powder. Had a very nice email from Phillipa saying that she would check if my order had been dispatched yet and if not then would remove and refund the powder. They found and refunded straight away. Obviously haven't tried the sachets yet but if they're anywhere as good as their customer service then I'll definitely be a repeat customer!Edit: My rating definitely still stands & will be ordering on repeat. Had 2 shakes so far (made with ninja portable blender) 1. Macadamia & Vanilla + half banana & skimmed milk: Nice and creamy, very subtle vanilla flavour slightly overpowered by the banana. Got a little bite to it from the seeds which I actually like. Blended & then left for around 4 mins then quick re-blend. Nice and thick.
2. Chocolate & hazelnut + half banana & skimmed milk: Nice and creamy, can taste the slight hazelnut, taste of banana not as strong as no.1 which is nicer. Would have again, prefer this to no.1.The shakes aren't sweet and cloying like other meal replacement ones, the flavours are subtle, not overpowering and all healthy ingredients = win, win!
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