I enrolled in a skills program during the 2022–2023 batch and paid the full course fee. Unfortunately, due to serious personal and health-related issues at that time, I was unable to complete the course within the batch duration. After my situation improved, I reached out to the support team seeking reasonable non-paid assistance, such as limited access to recorded content or a refresher option, or at least escalation to a senior authority for review. I was informed that the batch had been permanently closed and no form of access or support was possible, with the only option being a new paid enrollment in a different course. While the responses were polite, the process felt rigid and policy-driven, lacking practical solutions for learners in genuine hardship. Requests for escalation or alternative consideration were declined. I am sharing this experience to inform prospective learners that access is strictly batch-bound, there is no post-batch flexibility, and support options after batch closure are extremely limited, regardless of the circumstances. Please review the terms carefully before enrolling.
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