q-park.com

1.6
1.6 Based on 68 reviews

...

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Andrée Lewis
I made an error but it was quickly rectified and refunded

I used the Q Park at Liverpool One -City Centre before Christmas for an overnight stay. It was clean, secure and great sized parking slots. I made an error (duplication) with my booking. I emailed between Christmas and New Year not expecting a reply so soon. I had a reply within hours . A promise of a refund and total understanding of my situation ( I did supply all the references hopingvto avoid lots of back and to) . The refund arrived and I shall definately use you and recommend your company again. Special mention to Aurora for her speedy response and understanding. Well done and thank you

5
Date of experience: Dec 30, 2023

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