Charged an additional £3 for arriving 18 minutes early despite leaving 1 hour 20 minutes before paid booking ended.
Q Park have confirmed their system does not take into account actual usage, only rigid time slots, and refused any goodwill refund.
This is purely automated and a very inflexible approach with no common sense or customer consideration.
Very disappointed in their service and not a company I want to have an account set up with to pay for my regular parking in Glasgow anymore.
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