Worst experience trying to make an online purchase to send to a family member in Australia. I live in Canada and QBD’s website would not accept my contact information. A customer service representative wrote in an email, “QBD only ships within Australia. For this reason, our website will only accept valid Australian numbers. Additionally, QBD's website will sometimes reject orders being made from a device outside of Australia. If you have any additional issues completing your order, please contact our call team for assistance so they can complete the order on your behalf.” I tried calling (long distance) and the man who answered the phone asked if he could put me on hold so he could find someone who could help me, as he was new. After several minutes, he came back on the line and asked for my contact information, as nobody else was available. Unbelievable. I provided my email address and phone number 4 days ago and never heard back from the business. A book seller that couldn’t successfully sell me a book. Just incredible.
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QBD is Australia's number one online bookstore with a vast range of titles across every genre, a simple to navigate store.