Encouraged to join VIP program and receive $25 voucher. No t’s and c’s except an inadequate summary explained by Kawana store rep. When I went to redeem them at Morayfield store I was told I could only use $10 at a time with a min of $50 purchase. I was informed the vouchers are 2 of $10 and 1 of$ 5 which can’t be used on-line and can only be used singly with a minimum purchase of $50 and $40 respectively. Therefore I have to buy $140 of books to use The whole $25. It’s not illegal, just unethical to hoodwink customers into a “club” that has hidden t’s and c’s. It left an impression of being conned. Better trained sales people and a rules leaflet should be offered. Ps I will not shop here in future.
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QBD is Australia's number one online bookstore with a vast range of titles across every genre, a simple to navigate store.