Qudos Claims is currently holding our funds without resolution or clear explanation.Despite repeated attempts to resolve the issue, communication has been poor and unprofessional. We spoke with Richard, who ended calls without properly addressing our concerns. This has caused unnecessary stress while our money remains withheld.Given the company’s previous media attention, including coverage by BBC News and/or Watchdog, we expected higher standards of transparency and customer care. Unfortunately, that has not been our experience.Based on our experience, I would advise others to proceed with caution.
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