They took on our case in July the third party admitted fault straight away they received the payment in August. After this all communication stopped and they have essentially stolen the money. Every time you call nobody can help. Accounts team and managers are unavailable but follow up emails will be sent with no response. Follow their complaints procedure and received no reply. Now looking to take legal action. You will see many reviews like this if you google them absolutely disgusting company that should not be allowed to operate.
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