Improve.lmao..close the business that's the only way to resolve...waiting and waiting never get a reply from the accounts team. Same old excuses EVERY TIME I call (I'll get the accounts to email you) never in 2 months of chasing have they replayed apart from requesting my account details and they eventually let me know that "THE FUNDS WILL BE PAID BY BACS WITHIN 3 DAYS" 9 days later and still nothing in my bank from them . GO THROUGH YOUR INSURER ,,NEVER MIND THESE 3RD PARTY AGENTS . Absolutely shoddy I'd never use them again. Lesson learned
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