I was in a no fault accident (hit whilst parked by a drunk driver). I called my insurer Churchill immediately after I was hit. Passed to accident claim helpline who gave me to Qdos. All went well until they had my money paid by his insurer. Qdos assist have had it in their account since 11th February 2025. Excuse after excuse.Only one person working in accounts, marked as urgent and sent to accounts. Emailed accounts and no reply. They won't answer the phone at accounts. I am at the end of my tether with it all, as my car was written off and now i have no vehicle and no money to get another one. Now looking into contacting the Ombudsman to get this sorted out. Beyond exasperated. If possible avoid them.
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