Don't even deserve 1 star. What an absolutely shocking and disgusting company this is. Looks like from other feedback they are doing the exact same to a lot of people.Offered a pay out on the car, picked it up same day (15th of March).. Husband has rang every day for 3 months now the and all they say is they will email accounts.. Their accounts department is a ghost — no phone line, no accountability, (accident was non fault and accepted responsibility, simple case, you'd think)3 weeks ago the manager Hayley told us the payment was being processed and will be in 5 working days. Week later still wasn't in. Rang again said there was an error with payments and it will be in next couple of days... and yet, still here waiting.... rang and all they say is they will email accounts. They have actually said they can see the 50 odd phones calls we've made accounts haven't picked a single one up. !Anyone any advice of where we go from here?Stress, headache, do not use.... wish I had seen these reviews... ridiculous...
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