I am a &75.00 year old female that purchased a Mirage E-Bike from Qrange. The price was very good and the delivery was on-time. I had to assemble parts of the bike, and called their support line a few times as I didn't understand exactly how to complete this. They called me back in a short time and quickly explained the part I was having problems about. The man I spoke to (twice) was patient and understanding and game me easy to understand instructions. I then could not get my battery to unlock and needed to call again. I took a video of the problem I was having and was offered a replacement battery. It was a pleasure to work with this company on my purchase.
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