I scheduled a move for November 28th in the 3pm-5pm window. Their dispatcher called to inform me they would be late and rescheduled for 6pm-7pm. I had a banquet at 7pm, but I wasn't overly concerned since a prior move took less time. I had previously received a 5% discount for being a disabled veteran, and they offered another 5% for the delay. However, the movers arrived at 6:35pm and started the clock at 6:45pm, which led to a frustrating experience. I missed the banquet where I was to be honored, and I had only a small apartment's worth of items to move. Despite having two high-speed elevators, it took them excessively long to load my things. I discovered my items left in the lobby, and they were moving them one piece at a time, resulting in additional charges for extra hours. I ended up missing my event and had to clean the apartment the next day, which disrupted my plans. As a disabled veteran reliant on medical transportation, I'm now left in an empty apartment without essentials due to a snowstorm halting services. Thank you for making this an incredibly challenging time in my life.
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We are independent local moving company that service suburban of Chicago area. When selecting a moving company, trust is paramount. You need assurance that your possessions will be handled with care, as if they were our own. QST Movers has proudly serving Chicago and surrounding areas, earning the highest ratings in the industry. Our local and long-distance movers stand ready to facilitate a seamless transition for you. Whether it's a cozy one-bedroom apartment or a sprawling five-bedroom house, trust us to deliver your belongings safely and efficiently to your new home.See more
