Went on the NS&I site to trace a lost account. One question was "do you know the amount and approximate date it was opened?"That a bit like "are you hot and cold" possible answers provided were "yes or no"Moving on I was asked for the date.I was provided with a box showing the current month with a set of back and forward arrows.I wanted to put May 5th 2000 or 05/12/2000.So at 12 clicks of the back button for each year x 25 years my finger would be sore.I gave up and phoned support.Turned out that the date on an English web site was also written in American. I asked them to send me a paper form.Web sites should save their owners money. To sort my request has cost them around £15 already and will cost at least that to process.The firm behind all this is called QUALTRICS. An American company used by our government on lots of official website.I can write a 7 line routine that validates any date. They use an off the peg one that's much bigger.The difference is that mine works and is logical. Their's doesn't and is not logical.
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