qualtrics.com

2.8
2.8 Based on 81 reviews

...

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Tried to get into contact with a support team member

Tried to get into contact with a support team-member due to a glitch in the system that completely overwrote the results from one of my surveys. Waited over 20 minutes to speak with someone via chat at which point I was told to reach out via phone - there is no phone number listing on the website for me to call. Essentially, I've been passed off to the web-based ether for a huge mishap that erased the results for an entire survey that was sent department-wide at my company.

1
Date of experience: Mar 30, 2021

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