I'm a small-business requiring unique program solutions and looking for an evaluation platform. Their ask-price for their platform is on the high-side, but there's a premium on good analytics. They sold their platform well with the templates and widget that they showed me we impressive. So I gave it try. The problem: what they called "flexible" and "adaptable" really meant that I had to build my own dashboard. Perhaps a large business has resources for this, but not me (or, I think, any small organization). I eventually figured out that I was left naked like the emperor--sold an empty idea with substance. That was six months ago, my platform is now disabled, and I still haven't received a refund.
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